280 Privacy Policy — Protecting Your Personal Information
This Privacy Policy explains how the 280 platform collects, uses, stores, and protects the personal information of users in Malaysia. We take your privacy seriously and are committed to handling it responsibly.
Effective date: January 2026. This policy applies to all users of the 280 platform.
1Information We Collect
280 collects several categories of information from users during registration, platform use, and financial transactions. All information collection is carried out transparently and only for permitted purposes.
Your full name, email address, phone number, date of birth, and password (stored in encrypted format) as provided during registration.
IP address, device type, operating system, browser type, and session data collected automatically when you access the platform.
Transaction details in MYR, including payment methods (Boost, GrabPay, FPX), deposit and withdrawal amounts, and transaction history.
Game records, bets, activity logs, platform preferences, and interactions with 280 platform content for service improvement purposes.
2How We Use Your Information
280 uses the information collected solely for platform operations and to improve the user experience. We do not sell or rent your personal information to any third party for marketing purposes.
Your information is used primarily for the following purposes:
- Account management — Creates and maintains your account, verifies your identity, and processes account-related requests.
- Transaction processing — Processing deposits and withdrawals in MYR securely and accurately.
- Customer support — Responds to inquiries, resolves complaints, and provides technical assistance to Malaysian users.
- Platform security — Detects and prevents fraud, illegal activity, or unauthorised access.
- Legal compliance — Meets legal obligations applicable in Malaysia, including anti-money laundering requirements.
- Service improvements — Analyses usage patterns to improve platform functionality and the overall user experience.
280 will not use your information for any other purpose without your prior consent, unless required by law.
3Cookies & Tracking
The 280 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored on your device when you browse our platform.
Types of cookies used
- Session cookies — Required to keep you logged in during an active session and is not retained once the browser is closed.
- Preference cookies — Saves your language settings and display preferences for a more convenient experience on future visits.
- Analytics cookies — Collects anonymised usage data to help us understand how users interact with the platform.
You can manage and delete cookies through your browser settings. However, disabling session cookies may affect the platform's login functionality.
4Data Storage, Security & Sharing
Security & storage
280 protects your personal information using industry-standard SSL encryption for all communications between your device and our servers. Passwords are stored using a one-way hashing algorithm that cannot be decrypted. Account data is held on secure servers with access restricted to authorised personnel only.
Your personal information will be retained for as long as your account remains active or as needed to provide our services. Following account closure, certain data may be kept for an additional period to meet legal requirements or to resolve any outstanding disputes.
Third-party sharing
280 does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Payment service providers (such as FPX processors) required to process your MYR transactions — they are bound by strict confidentiality agreements.
- Malaysian regulatory authorities or law enforcement agencies where lawfully required by court order or applicable legislation.
- Parties involved in any business restructuring or acquisition where user information forms part of the transferred assets.
5User Rights & How to Contact Us
Your rights as a 280 user
As a 280 platform user in Malaysia, you have the following rights regarding your personal information:
Request a copy of the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal data, subject to applicable legal requirements.
Policy updates and how to contact us
280 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Users will be notified of any material changes via email or in-platform notification at least seven days before the changes take effect. Continued use of the platform after an amendment takes effect constitutes acceptance of the updated policy.
Contact us for privacy inquiries
For any inquiries, data access requests, or privacy concerns, please reach out to our team at [email protected]. You may also check the FAQ page for general enquiries, or log in to your account to manage your personal privacy settings.